Booking terms

How to book?

Step 1

If you want to book or reserve anything from our website, you need to send us a request by email or fill out a request form on our website.

Step 2

Once we receive your request, we will immediately check availability and then send a reply by email. In most situations a deposit is necessary. Therefore, if availability is confirmed, we will send you an email on how much of a deposit is need and how it should be paid.

Step 3

Upon payment of deposit, we will send you a voucher by email. The voucher will contain all the necessary information related to the reservation. For private accommodations, the voucher will contain the address of the house, name of the owner, owner's phone number, check-in date, check-out date, total amount, amount of deposit paid, and amount still owed.

Reservation extra information

Accommodation reservation payment

The reservation of the chosen accommodation unit is done in two parts. The first part of the whole amount is paid in advance while making the reservation of the unit, and the second part of the amount the guest pays no later than one week prior to the day of their arrival.
The amounts of the advance are different depending on the amount of money the agency has to forward to the owner's gyro account upon the receipt of the first payment. Thus, the advance amounts can make: 20,00%, 25,00%, 33,33%, 50,00% or 66,66% of the price of the whole arrangement, subject to minimum 100 EUR.
Of course, the guest can pay the whole amount at once, if they desire to do so.

Reservation payment deadline

In order to confirm the reservation, the guest has to make the reservation payment within 24 hours of the received calculation, and forward the confirmation to the agency (Saturdays, Sundays and national holidays excluded). The precise date until which the agency is required to keep the dates applied for under the option (rent privilege for the guest) is pointed out on every calculation under the heading "due date".

When the guest fills in and sends the reservation application, for the next 24 hours, the chosen dates are withdrawn from the market and the applicant has the reservation privilege. Thus, no other guest is able to reserve the specified accommodation unit for the specified dates.
If the guest makes the reservation payment and forwards the confirmation to the agency within the due date, upon checking the payment these dates will be marked in red so that for the season in question no other reservation of the same unit is possible, not in the same dates nor any other dates partially overlapping with the confirmed dates.

If the agency does not receive the payment confirmation within the expected term, we will consider the guest to have cancelled the reservation they applied for.